I had a service done the boilerBen the engineer was very courteous and professional a credit to the company.I will have no hesitation in using them... again and recommending themto Family and FriendsOne very very happy customer.read more
Transferred the heating system from the 1st floor to the loft, including a new boiler. Did a fantastic beautiful job. Professional and completes the... work at a high standard from start to finish. Certainly recommend.read more
One slick company from Sian to the heating engineers. Ben arrived on time to service the boiler which they fitted last year. Answered all questions... regarding the service and future servicing. Professional, clean and tidy , overall an excellent job.read more
We needed a new boiler as ours was building up too much pressure and we had to continually bleed a radiator to bring down the pressure. When I phoned... Hydroheat Boiler Installation Ltd I was greeted by Sian who was very friendly on the phone. She gave me a date when the heating engineer would come round to have a look which was a week later. She then phoned me back and said the engineer could come the same day if it was convenient which we accepted. Ben Scully arrived on time and was very friendly. He explained everything in detail the work that needed to be done as our old boiler was not a condensation boiler and therefore an extra drainage pipe needed to be installed. We received a quote the same day. We found the price very reasonable and we went ahead. Ben arrived on time and carried out the work superbly. He always had time to answer any of our questions and worked very cleanly.read more
Jamie is a gem keep his number.Excellent for big jobs, recent new boiler installation. was very good price. and quickly fitted with NO mess or... fuss plus aPump and diverter valve replacement.Likewise great for jobs that might be considered too small for some so a quick ball valve replacement is no problem either.read more
Ben serviced my boiler and was professional, friendly and made it all easy. Was open and honest with problems with my boiler and subsequent options... moving forward, by no means pushed sales which I really appreciate! Sian is lovely and makes bookings smooth and paperwork hassle free.read more
Have used Hydroheat twice now, last year to fit a new boiler and this year to service it.Thoroughly professional and a pleasure to deal... with,Thankyouread more
We had a leaking radiator thermostat that was causing loss of system pressure. Hydroheat were very prompt in their response. Ben arrived on time,... drained the radiator with minimum disruption and replaced the thermostat. All of this was done quickly & efficiently. I would definitely recommend.read more
Ben provides a very professional service. Conscientious, hard working, clean and tidy while working in the house and would have no hesitation in... recommending him.read more
Annual gas boiler service including unvented water cylinder. I'm a repeat customer because Hydroheat have got it so right. Easy to book, clear... communications throughout. Arrive on time every time. Service report, receipt and payment all done electronically with zero fuss. Highly recommended.read more
Brilliant company to deal with, they are very conscientious about their work too. I've used them for about the last ten years to look after my... central heating and I wouldn't go anywhere else. Highly recommended.read more
Old, leaking boiler had to be replaced. Grateful to Sian & Ben for their help in fitting me in at such short notice for a new install - much... appreciated! Professional, friendly service all round. Will happily use again, many thanks.read more
I had recently contacted Hydroheat Plumbing to request a service on my combi-boiler. The work was completed promptly, and the customer service was... very good throughout. Many thanks from a satisfied customer.read more
Glad to say this is a company that comes out quickly when one does not have hot water. Fault diagnosed and new part obtained 'in quick time'. I was... correct the first time I used them when I said it wouldn't be the last!read more
Ben replaced a radiator in my bathroom and was very fast and cleaned up well after he’d finished. Great company. Very professional, fairly priced and... always friendly. My default heating company of choice.read more
These guys fitted a boiler for us 7 years ago and have serviced and maintained it annually since, last year they fitted a smart thermostat for us.... Can't fault anything they have done. Friendly, reliable and good pricing. you couldn't go wrong if you use them. 5 stars all the way.read more
great service from Ben & was very knowledgeable on the issue i had ... fully recommend Hydroheat to anyone who has plumbing or heating issues, i had... forgotten about my annual boiler service (oops !! ) i not only recieved a SMS & an email reminding me that it was due , they also did their best to give me a convenient time that suited the engineer & myself , with a very competitive quote for the job Much appreciated Ben , Sian Jamie & all the staff. Markread more
First time using Hydroheat and will definitely be using again.Friendly service from calling to make an appointment to Ben arriving and giving a... thorough service of gas fire and boiler, returning later to fit new thermostat to radiator.Will be using againread more
Had a boiler service with these two weeks ago and am very satisfied. The engineer, Ben, wore a mask for the duration of his visit, he was polite and... professional throughout. He was able to answer several questions I had and gave me some advice about using the boiler in the future. I will certainly be using them again!read more
First time using Hydroheat for the service of my boiler and gas fire.Very impressed, I've never have I had the back of my fire taken completely out... to clean it of falling soot. Doing so he found that my gas pipe was corroding and needed replacing.Will be using againread more
Their service is excellent. Ben the engineer is polite, on time, courteous and knowledgeable. Sian the admin lady is great and very organize. Im... happy to support local family business like this. Would not hesitate to use them again. Highly recommendable. I hope they would have a monthly direct debit scheme for an annual check.read more
I felt really confident in the teams professionalism from start to finish. I couldn't fault any of the team from Sian answering the phone and dealing... with the e mails etc to all the team working at my home. Always on time, everything explained and a fantastic job done by Jamie and Ben. Had a visit from Jake to put a radiator on after decoration and he obviously had been trained well too in his apprenticeship. Well done to all of them.read more
An excellent company which sets the standard of service from start to finish. They really value their company's reputation, and their website is... useful for providing relevant information and tips. I would definitely recommend them to anyone, and I would be using them again. 10 out of 10.read more
Excellent service, very impressed with the help and support from my initial call and follow up. Confirmed time when due to arrive, even provided... tracking to see how far away the engineer was from arrival. Already planning to book for some additional work required. Thanks to the entire team at HydroHeat :)read more
From Geoff Barton , Had boiler serviced had one radiator changed ,found the work was neat and tidy they were very helpful and friendly arrived when... they said work was excellent , would recommend Hydro heat Plumbing great job.read more
Hydroheat exchanged my bathroom taps. These taps were quite old and I did expect Jake to face a few problems like rusty nuts etc. But to my surprise... he easily replaced my taps, with modern attractive taps ( that didn’t drip) and charged me a very reasonable fee. I have used Hydroheat to replace a toilet, a cistern, a boiler service and now for tap replacement. I shall be back for this years boiler service in September/October. I highly recommend them.read more
HydroHeat have serviced my boiler for a few years now, they are very polite, helpful and professional when they come into the house, they work hard... and get the job done without an mess or fuss. We were advised about Thermostat repairs on our upstairs radiators but Jamie didn't push us for the work which was great, when he did do them a few weeks later again he was very professional, clean and hard working.HydroHeat are a pleasure to work with and I look forward to them servicing my boiler to give me peace of mind every year.read more
The Hydroheat team serviced the boiler with efficiency and professionalism, as they always have for me in the past. So would recommend the team with... no worries.read more
Always professional, competent service leaving a high quality finish. I've had Jamie round to do some work for me a few times now (fitted and... serviced my new boiler, fixed a leak under my bath, fixed a leaky radiator pipe I had) and been impressed every time. Hydroheat's prices are always more than reasonable and they take payment either online via invoice, or in person with a portable card machine. No "cash in hand" tax dodging. Highly recommend.read more
My first time using this company and they were fantastic. Ben came around early but phoned ahead to check if that was ok. He was friendly, polite and... respected the house and covid rules. The service was easy to book online and pricing was fair and clear to understand. I would recommend this company 100% and am glad to support a local business. Thanks from Paul @Old Church Road.read more
Another great boiler service from Hydroheat. Would happily recommend them to anyone. At our old house they fitted a new boiler for less than half the... cost that British Gas wanted and in our new house they’ve serviced the boiler a couple of times and installed our Hive system when we moved as well. Always polite, friendly and helpful, Ben has sorted us out ever time.read more
Very professional company, excellent communications and job well done.Ben the Technician, was professional and courteous in his manner would... definitely recommend.read more
The issue I had was that the shower only provided hot water for a few minutes before going cold. All other hot water taps were working fine. I tried... everything I could to solve it but the issue frustratingly persisted.It was time to call the experts so I called Hydroheat and the lovely Sian got me a same day appointment. Ben arrived and diagnosed the issue within 15 minutes and had fixed the issue (faulty flow switch) within an hour! They were really professional, friendly and made me feel like a valued customer. I can definitely recommend them and I will be using them for all my heating maintenance in the future. Thank you!read more
I had a small leak at one of the pipes from the boiler, they were the only ones that called me back to fix the issue. They came on time and fixed the... problem and also found a noise i had from the boiler. They might seem expensive but you get what you pay for.read more
I am extremely happy with the work carried out by Hydroheat. I had to have a new boiler installed and it was done so efficiently and to a brilliant... standard. My home was left immaculate. The conversation before hand was really profession and they we knowledgable which helped to inform my new boiler choice. Thank you!read more
Quick, reliable, professional and left my place immaculate after installing a new boiler. All of that at a very competitive price! Well done Ben and... Jamie, 6 star!read more
Great service at competitive prices. Ben and Jake did a great job, polite, friendly and genuinely wanted to help, no overselling. Sean at the office... replied promptly to all questions. Would highly recommend this company.I wish there were more companies like Hydroheat! Thanks guys.read more
I have used Hydroheat for a few years now for boiler servicing. Very easy to contact and reliable. No issues, very professional. The price seems... reasonable - would recommend.read more
After having a routine boiler service from another company, it was deemed my boiler was dangerous and needed replacing immediately. The company who... had come to do the service come out quite expensive so I shopped around and found Hydroheat.Jamie came out and looked at the issue and was able to give me an indicative quote on the spot and all my options were made clear. He didn't tell me to go for the best model or most expensive but rather the one that fitted my needs.His colleague, Ben, completed all the work but he was a really good guy, made me aware of all the things he was doing and how the system was changing as and when he made progress. Overall a very happy customer.read more
I used Hydroheat for my boiler service in the past and after previous experience I decided to ask them to instal Nest thermostat.Great contact all... the time. They stick to the schedule and you can tell right away they know what they're doing. They can explain how things work, recommend best practices and are open to share their knowledge. There should be more professionals like them in every kind of business.read more
Hydroheat helped us with a leak in our back garden and also a few other small jobs. I found them to be very professional, efficient and fairly... priced. Unlike some other people in the trade, Hydroheat are also very organised and punctual, sending handy email reminders the day before the job is due. You're never left wondering whether they're going to turn up or get back to you if you contact them.I wouldn't hesitate to use them again :)read more
Excellent business with high ethical and professional standards. I had a boiler replaced and it was fitted to the highest standard, also no hard... selling and an honest appraisal of the job. Work was completed on time with no mess either during or after. Fully respecting my property. I will be recommending them to family and friendsread more
Hydroheat fitted and service my boiler and heating system. They have been excellent from the beginning. Nothing is too much trouble and everything is... always dealt with efficiently and with a smile.I always highly recommend them to anyone looking for a stress free install or service.read more
I was repairing squeaky floor boards and hit my hot water pipe. Ben from Hydroheat was on the scene within 30 minutes and resolved the issue in under... an hour, incredibly proffesional anf firendly service. 10/0 would recoomend to anyone who requires a plumber or any plumbing needs.read more
Had an issue with my cookers gas connection to the mains, so was reluctant to mess around with it. Jamie video called me to look at the problem and... gave me a quick and simple solution for free. The kind of situation where others may have took advantage of my stupidity! Seems professional and honest. Will definitely use this company again. Thanks.read more
This morning my kitchen sink tap decided to break. So had to turn the water off at the main. Found this company and spoke with Ben and he sorted out... me a new tap. Got it all fitted and all fixed nicely within two hours of me calling him. And now I have a lovely working kitchen sink tap again. Lovely friendly guy. Amazing workread more
Had Jamie from HYDROHEAT come out today, done an excellent job repairing and servicing my boiler, would definitely use them again very reliable ... thankyouread more
Jamie has visited my property on a number of occasions now and every time I find him to be very helpful, efficient and professional.I have used... other plumbers before and they have not been as reliable or as reasonably priced as Hydro Heat.read more
Excellent service and advice. No pressure sales when i needed to replace boiler. Paid price quoted and work done efficiently and cleaned up after.... Will recommend to friends and familyread more
Excellent service both on the phone and when they arrived to do the job. The job was booked in, the engineers arrived on time and were very... knowledgeable and polite. Would highly recommend!read more
I found the two young men from Hydro Heat Plumbing to be very helpful and professional. They went over and beyond what I expected of them and were... courteous, tidy and friendly from start to finish, despite unforeseen difficulties which arose. The original job was simple - to replace the taps on my rather old bathroom sink. Whilst replacing the taps, the sink cracked (unsurprisingly) due to the age of the basin. Hydro Heat Plumbing acted very quickly in going to get a replacement basin (with no additional cost to myself) and fitting it within the space of a few hours on the same day.I am extremely pleased with the quality of both the finished job and the service I received. I would absolutely recommend Hydro Heat Plumbing to others and will definitely be using them again myself.Mrs Chatterjeeread more
Very quick response, very friendly and courteous. Explained all the faults clearly with all options for fix. Great communication of the pricing... before any work undertaken via email. Several payment options. Very professional service.read more
Came when they said they would, kept me well informed of what was happening. Very good at explaining what the problem was and how to fix it. Pricing... for Labour and parts very reasonable. Will use again and will recommend to family and friends.read more
Great service! I will definitely use them again and also recommend them to my customers.I am a professional decorator with vey high standards so I... can be quite critical when it comes to workmanship.Hydroheat was fantastic in all they did and left the place clean and tidy.I Cant fault them and I highly recommend them!read more
Iv called Jamie out for my nan and mum on seperate occasions - both being a last minute emergency job. Both jobs have been done promptly and couldn't... be happier with the work or customer service thanks again :)read more
Great, reliable, acurate, clean, quick, communicative, thats only a few things that come to my head, really satisfied with tje work that was caried... out. Would not hesitate recommendation to friends, family, or any one indeed. No unexpected growth in the agreed valuation of work and price. Really satisfied :)read more
Very impressed. Serviced boiler and recharged pressure system. No fuss, quick efficient service. Was able to do it short notice as well, which was... important in this case.Friendly too and banter was cheerful - something that can put me off tradesmen. So would definitely recommend.read more
Very good. He shut off one of my appliances as it was unsafe and before I could even question it he showed me the regulations and classifications... and also tried to look for the most cheap, sufficient and quickest way to get my appliance safe again and up and running. More than happy with his work and extremely professional. Highly recommend.read more
I have known Jamie for a few years now as our paths cross in various lines of work & business. He has helped me no end & is a very knowledgeable... engineer that can be relied upon to be true & honest.I would certainly trust him with any of my customers if ever there was a need i.e. holiday cover etc.He is a great example & an asset to our industry.read more
I have known Jamie for a couple of years, he is a very knowledgeable engineer, offers up good solutions to many complex situations, I can highly... recommend Jamie and Hydroheat for there professional and reliable service.read more
Dealt with a leaking pipe: turned up on time, gave good advice and got everything sorted. 3rd time we used Hydroheat, and another excellent... experienceread more
As discussed Jamie arrived (19/04/16) on time carried out the annual gas safety checks and provided the paper work.Jamie visited my rental flat... last year and carried out annual gas safety checks on the boiler, gas cooker and oven. As arranged arrived on time, also fixed one of the gas burners which was playing up at no extra cost. Very please with the service and will use Jamie on future gas/plumbing issues. Thanks you for you service.read more
Clear explanation of problem and solution; new boiler and smart control system installed very quickly; clean and neat work and polite and friendly... plumbers.read more
Jamie from hydroheat has just completed the second annual service on the boiler he originally installed. During service he found a small gas leak... that was not connected to the central heating system and promptly repaired at a very reasonable charge. I would highly recommend this companyread more
Jamie from Hydroheat was really professional and was able to come and look at my boiler on the day of my call to him. He arrived on time, was... friendly and clearly explained what was the issue without treating me like I was a dumb woman. Much appreciated! Would definitely recommend and will use again if needed.read more
Very professional and courteous - Although Hydroheat were delayed due to traffic, they called me ahead of my appointment to advise me of their delay... and confirm their ETA.They diagnosed the problem with my electric boiler within half an hour!Thanks Hydroheat!read more
Fantastic service from quotation through to completion of the job. Clean, tidy taking care of your property with everything completed as per quote... and on time. Would highly recommend Jamie and his team at Hydroheatread more
What can I say...5 star service! In my hour of need they were there. Quoted a price and sorted asap. Amazing. Highly recommend and we will definitely... use again. Keep up the good work.read more
Jamie and his team at Hydro Heat dug us out of a massive hole when we found out the boiler in our new house was dead. They took real pride in the job... which is reflected in the pride Jamie takes in his own company. The quote fit our budget and they got a two day job done in a day. It wasn't just a bog standard job, Jamie assessed the situation and came up with an innovative way of pretty much re-building the heating set-up to make it more modern and efficient with minimal disruption. I'd highly recommend Hydro Heat to anyone looking for a company who does a thorough, high quality job.read more
Returned call. Very polite on booking. Two young men arrived to carry out work - initial confusion on what was to be carried out but this was... resolved quickly. Didn't charge extra for diagnosing the complaint (dripping boiler) as this formed part of the service checks carried out that I had also booked. Very clean, polite and tidy. Able to pay by bank transfer. Happy to recommend.read more
Perfect, Went extra mile and genuinely the first boiler repair company that gave me honest answers. Couldn't recommend highly as I will be using for... future repairs.read more
I have used Hydroheat services for over a year now and Jamie is a very professional transparent knowledgeable professional who works so reliably. I... would highly recommend him for all your boiler servicing needs don't go anywhere else.read more
HydroHeat quoted us for a small job on the Thursday (replacement of a two port valve for a hot water system) and agreed a time to visit on the Monday... to complete the work. On the Monday they turned up on time as agreed and completed the work neatly and efficiently within the timescale and for the price they had proposed. The guys were friendly and courteous, I would definitely recommend them to friends and family. If the need arises I won't hesitate to use them again.read more
The quality website made me give Hydroheat a try and I wasn't disappointed. Jamie turned up when he said he would, and gave a competitive quote for... my new radiators, as well as balancing my central heating for free while he was there. I was then pleased to see that he was able to do the job promptly - within 7 days. He turned up early with everything he needed on the aforementioned Tuesday and did the job to a high standard and left the living room tidier than it was when he arrived! The invoice arrived promptly with no surprises and I paid it happily. Well done Hydro Heat. An enthusiastic, reliable, knowledgeable and reasonably priced organisation with excellent ICT and customer service skills. Highly recommended.read more
Jamie from Hydroheat came round to fix the boiler today - he quickly diagnosed the problem as the pump and came back several hours later to fit a new... one... very happy with the price and service.Thanksread more
Jamie submitted a competitive quote and completed the work on time, can be relied upon to keep appointments and is enthusiastic and friendly. Will... now always use him in the future and would recommend him to anyone.read more
Jamie and his team are both reliable and professional in his approach, the quality of his work is both excellent and constant to such a degree you... don't need to worry and this in itself gives you confidence in what he proposes and in my case ultimately does.He delivers what he says and quickly but without any corner cutting.He is absolutely committed to safety which is a great quality albeit difficulty decisions need to be made sometimes.As a engineering specialists this is appreciated and would have no hesitation in recommending him or providing feedback to anyone,What did he do, quite a major job replacing an existing combie boiler which also needed completely re plumbing etc.He will be doing more for me in the future.Heland Consulting Ltd (Trevor AC Wright)Had Jamie back to some additional work sorting out a problem, radiator, as before excellent efficient piece of work whilst keeping the house as tidy as possible. Already planned for him to return next year to service the replacement boiler. Excellent.Thanksread more
We had a mains leak. Jamie came to quote for the job, did not over-exagerate the issue but highlighed some of the challenges of the job. On the day... he was on time, did the job well, kept me informed and cleaned up afterwards. I have no hesitation on recommending him.read more
Excellent service, highly recommended. Nice guy, did the job promptly and at a good price. Plus unlike other companies I'd used, actually took the... time to explain to me what the problem was and how the boiler should be operating.read more
Had a leaking boiler which got dramatically worse after I had arranged an appointment with Jamie, he arrived and had diagnosed the problem within 15... mins and explained everything to me, as it was a bank holiday he couldn't get the part right away, but stopped the leak and left everything clean and safe for the night. He came as promised the next day and had it all repaired and safety checked very swiftly and again explained everything he had done thoroughly. I was told how much everything would be at all times and he stayed to the original estimate after the diagnosis Overall I am over the moon with the level of service and honesty from Jamie, he is very friendly and professional and I will be calling on Hydroheat for all my future boiler/plumbing needs. I cant recommend them highly enough!read more
Jamie and his team at Hydroheat have made a fantastic job of a boiler installation for me. He gave me a very competitive quote and kept me informed... of everything that was going to happen from start to finish. He went the extra mile and deserves all the great reviews he has already received.read more
On time, prepared, clean and tidy, polite, knowledgeable, hard-working, professional and most importantly TRUSTWORTHY. A real pleasure using... Hydroheat and really happy to see the reviews I read before-hand were completely accurate! Will be recommending them to friends and family with complete assurance! Great Job!! Sandy Gill - 19/08/2015read more
I was so happy with jamie and the work he done especially after I had a company trying to rip me off and trying to make more work than what actually... what needed doing and as soon as jamie came out he done the job quickly and tiredly and was unbelievably a lot cheaper than the first company I phoned,id recommend jamie and his company to anybody that needs a reliable and trustworthy heating engineer.read more
Same day service, polite, came correctly equipped for the task in hand. Very though and clean.An all round good performer.Would be happy to... recommend, will definately use them again.read more
Jamie has just finished getting my boiler back up and running! He was on time for both appointments, kept to his quote and completed the job quickly... leaving no mess. He knew a lot about what he was talking about, giving me lots of different options and finding the right one for me. Highly recommended!read more
Hydroheat installed a new boiler for me and central heating system. From start to finish they we're excellent. Jamie came and gave me a quote, he... explained fully what was going to happen and told me everything I needed to know about what other options were available and how they could benefit me. He seemed very trust worth and happy to take his time in making sure I knew what was going on.They arrived on time, as arranged and got cracking, they were very professional, everything was protected with dust sheets and kept clean and tidy as they went.The final finish was to a good standard, everything was explained to me fully and they answered all the questions. I would recommend this company to anyone. very happy with them.read more
