We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
In this policy, “we”, “us” and “our” refer to data controller name. For more information about us, see Section 13.
Credit
This document was created using a template from SEQ Legal (seqlegal.com).
How we use your personal data
In this Section 3 we have set out:
the general categories of personal data that we may process;
in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
the purposes for which we may process personal data; and
the legal bases of the processing.
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process your account data (“account data”). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process your information included in your personal profile on our website (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process your personal data that are provided in the course of the use of our services (“service data”). The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
We may process identify general category of data. The source of this data is you. This data may be processed for specify purposes. The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.
Providing your personal data to others
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Retaining and deleting personal data
This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Amendments
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email.
Your rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
the payment of a fee (currently fixed at GBP 10); and
the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
We use cookies for the following purposes:
authentication – we use cookies to identify you when you visit our website and as you navigate our website;
status – we use cookies to help us to determine if you are logged into our website;
personalisation – we use cookies to store information about your preferences and to personalise the website for you;
security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
analysis – we use cookies to help us to analyse the use and performance of our website and services; and
cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
1 Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: www.google.com/policies/privacy/.
1 Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via your browser settings.
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
Our details
This website is owned and operated by Hydroheat Boiler Installations
Our principal place of business is at 194 Upper Eastern Green Lane, Coventry, CV5 7DP.
You can contact us:
by post, to the postal address given above;
using our website contact form;
by telephone, on the contact number published on our website; or
by email, using the email address published on our website.
Great service at competitive prices. Ben and Jake did a great job, polite, friendly and genuinely wanted to help, no overselling. Sean at the office... replied promptly to all questions. Would highly recommend this company.I wish there were more companies like Hydroheat! Thanks guys.read more
Rachael Howe
06:26 06 Mar 21
Excellent service from start to finish! Very professional and a pleasure to deal with!!
Jenny Trimble
13:09 23 Feb 21
Used hydroheat for a boiler service. A guy called Jamie came to do it, he was professional and efficient. Would use again :)
David Thorp
20:13 20 Jan 21
I have used Hydroheat for a few years now for boiler servicing. Very easy to contact and reliable. No issues, very professional. The price seems... reasonable - would recommend.read more
Potey
08:34 13 Dec 20
Excellent service throughout, from arranging the appointment to the job completion.Will definitely use again and recommend to friends and family.
Mayay Smith
13:20 08 Oct 20
Great experience.Super fast service and great pricing.Would highly reccomend!
Darren Murphy
08:58 01 Oct 20
Lee Quinn
14:23 21 Aug 20
After having a routine boiler service from another company, it was deemed my boiler was dangerous and needed replacing immediately. The company who... had come to do the service come out quite expensive so I shopped around and found Hydroheat.Jamie came out and looked at the issue and was able to give me an indicative quote on the spot and all my options were made clear. He didn't tell me to go for the best model or most expensive but rather the one that fitted my needs.His colleague, Ben, completed all the work but he was a really good guy, made me aware of all the things he was doing and how the system was changing as and when he made progress. Overall a very happy customer.read more
Szymon W.
14:16 05 Aug 20
I used Hydroheat for my boiler service in the past and after previous experience I decided to ask them to instal Nest thermostat.Great contact all... the time. They stick to the schedule and you can tell right away they know what they're doing. They can explain how things work, recommend best practices and are open to share their knowledge. There should be more professionals like them in every kind of business.read more
SEAN
22:35 23 Jul 20
Hydroheat helped us with a leak in our back garden and also a few other small jobs. I found them to be very professional, efficient and fairly... priced. Unlike some other people in the trade, Hydroheat are also very organised and punctual, sending handy email reminders the day before the job is due. You're never left wondering whether they're going to turn up or get back to you if you contact them.I wouldn't hesitate to use them again :)read more
Michael Hunter
19:19 22 Jul 20
Always professional, competent service leaving a high quality finish. I've had Jamie round to do some work for me a few times now (fitted and... serviced my new boiler, fixed a leak under my bath, fixed a leaky radiator pipe I had) and been impressed every time. Hydroheat's prices are always more than reasonable and they take payment either online via invoice, or in person with a portable card machine. No "cash in hand" tax dodging. Highly recommend.read more
Paul Hines
13:55 22 Jul 20
Excellent business with high ethical and professional standards. I had a boiler replaced and it was fitted to the highest standard, also no hard... selling and an honest appraisal of the job. Work was completed on time with no mess either during or after. Fully respecting my property. I will be recommending them to family and friendsread more
Chris M
10:02 08 Jul 20
Hydroheat fitted and service my boiler and heating system. They have been excellent from the beginning. Nothing is too much trouble and everything is... always dealt with efficiently and with a smile.I always highly recommend them to anyone looking for a stress free install or service.read more
Peter Jayne
15:49 20 May 20
I was repairing squeaky floor boards and hit my hot water pipe. Ben from Hydroheat was on the scene within 30 minutes and resolved the issue in under... an hour, incredibly proffesional anf firendly service. 10/0 would recoomend to anyone who requires a plumber or any plumbing needs.read more
Chris Wills
12:59 27 Apr 20
Had an issue with my cookers gas connection to the mains, so was reluctant to mess around with it. Jamie video called me to look at the problem and... gave me a quick and simple solution for free. The kind of situation where others may have took advantage of my stupidity! Seems professional and honest. Will definitely use this company again. Thanks.read more
Sarah Davis
06:38 27 Apr 20
Excellent service. Efficient, professional and thorough. Can't fault this company- would definitely book Hydroheat Plumbing in the future
Paula Montgomery
20:25 21 Apr 20
This morning my kitchen sink tap decided to break. So had to turn the water off at the main. Found this company and spoke with Ben and he sorted out... me a new tap. Got it all fitted and all fixed nicely within two hours of me calling him. And now I have a lovely working kitchen sink tap again. Lovely friendly guy. Amazing workread more
robert langford
11:47 08 Apr 20
Jamie is a gem keep his number.Excellent for big jobs, recent new boiler installation. was very good price. and quickly fitted with NO mess or... fuss plus aPump and diverter valve replacement.Likewise great for jobs that might be considered too small for some so a quick ball valve replacement is no problem either.read more
tim ,
14:56 26 Mar 20
Ben arrived 20 mins early did exactly what he promised for £300 cheaper than the previous plumber that quoted for the same job.happy all round
Desislav Dimitrov
23:22 03 Jan 20
Great Service.
Becky Eccleston
19:44 06 Dec 19
A quick, prompt and helpful response - thank you!
Roberto Gagliano Candela
21:42 05 Nov 19
Punctual, clean, easy to book, and quick. Overall a very positive experience
Lin Byrne
14:25 08 Oct 19
Had Jamie from HYDROHEAT come out today, done an excellent job repairing and servicing my boiler, would definitely use them again very reliable ... thankyouread more
Manjit Hardava
21:07 21 Jun 19
Did a good job fitting the boiler and returned the next day to fix the cupboard, which become misaligned during the boiler replacement.
Leona Hughes
16:15 05 Jun 19
Very quick response. friendly and informative. no faffing about. boiler repaired and working again within a hour. superb
AC Cotrix
15:00 29 May 19
Excellent service and very friendly!
Michelle Riley
17:26 07 Apr 19
Manjit Hardava
15:43 07 Apr 19
Jamie has visited my property on a number of occasions now and every time I find him to be very helpful, efficient and professional.I have used... other plumbers before and they have not been as reliable or as reasonably priced as Hydro Heat.read more
Charlotte O'Kane
11:58 04 Apr 19
Excellent service, would certain recommend
Kate McGhee
11:28 01 Apr 19
Excellent service, arrived at agreed time. Sorted out problem quickly, Would highly recommend - thank you Jamie and Ben.
Dave Goldstein
18:55 25 Feb 19
Excellent service and advice. No pressure sales when i needed to replace boiler. Paid price quoted and work done efficiently and cleaned up after.... Will recommend to friends and familyread more
Ragaz Hussein
00:07 14 Oct 18
Christopher Molloy
12:48 02 Aug 18
Excellent service from start to the end
Mandeep Sidhu
09:09 02 Aug 18
Jay is reliable and does the job properly.
Natalie Dersley
12:57 18 Jun 18
Absolutely fantastic! Quick response, competitive pricing and were at the house within 30 minutes! Thank you again!
Luke Malin
11:59 17 Jun 18
Boiler serviced and pressure drop issue fixed. Very knowledgeable team. Would benefit from a standard service complete form (e.g. like car MOT form).
Tim Cullum
11:38 07 Jun 18
Excellent service both on the phone and when they arrived to do the job. The job was booked in, the engineers arrived on time and were very... knowledgeable and polite. Would highly recommend!read more
Basanti Chatterjee
23:09 15 May 18
I found the two young men from Hydro Heat Plumbing to be very helpful and professional. They went over and beyond what I expected of them and were... courteous, tidy and friendly from start to finish, despite unforeseen difficulties which arose. The original job was simple - to replace the taps on my rather old bathroom sink. Whilst replacing the taps, the sink cracked (unsurprisingly) due to the age of the basin. Hydro Heat Plumbing acted very quickly in going to get a replacement basin (with no additional cost to myself) and fitting it within the space of a few hours on the same day.I am extremely pleased with the quality of both the finished job and the service I received. I would absolutely recommend Hydro Heat Plumbing to others and will definitely be using them again myself.Mrs Chatterjeeread more
Andy Lawn
19:27 01 May 18
Nicola Allen
20:52 30 Apr 18
Jamie came out to a crisis on sunday. was here within an hour, good work, professional and would recommend!
Alin Stroe
16:44 24 Apr 18
The service provided was at an exceptional standard. Clean and effective. I would recommend them.
Tony Carey
10:19 18 Apr 18
These lads are very efficient and know there stuff! I would recommend.
Melanie Alcock
07:13 15 Apr 18
Very quick response, very friendly and courteous. Explained all the faults clearly with all options for fix. Great communication of the pricing... before any work undertaken via email. Several payment options. Very professional service.read more
Louise Wakeman
08:13 20 Mar 18
Came when they said they would, kept me well informed of what was happening. Very good at explaining what the problem was and how to fix it. Pricing... for Labour and parts very reasonable. Will use again and will recommend to family and friends.read more
Paul Walton
19:54 01 Mar 18
Great service! I will definitely use them again and also recommend them to my customers.I am a professional decorator with vey high standards so I... can be quite critical when it comes to workmanship.Hydroheat was fantastic in all they did and left the place clean and tidy.I Cant fault them and I highly recommend them!read more
Clare Maddison
21:24 21 Feb 18
Iv called Jamie out for my nan and mum on seperate occasions - both being a last minute emergency job. Both jobs have been done promptly and couldn't... be happier with the work or customer service thanks again :)read more
pkrMergy
16:57 12 Feb 18
great service from Ben & was very knowledgeable on the issue i had ... fully recommend Hydroheat to anyone who has plumbing or heating issues,... fitters were very tidy & left the place spotless. Much appreciated Jamie, Ben & all the staff. Markread more
Paul Inman
13:50 09 Feb 18
George Cahill
15:49 06 Feb 18
Very professional service. I recommend him to others. Responded very quickly and had the knowledge to quickly fix my boiler .
Quartny Thornberry
16:35 02 Feb 18
Quick and easy service. Love how everything was emailed and straightforward! Will be using them again next year! Thanks!!
David Barnes
09:37 28 Jan 18
Good communication regarding arrival time, boiler repaired, accurate bill.
Chris Smith
11:06 21 Jan 18
Very happy with service and price. Would strongly recommend to others
Rohima Begum
13:35 30 Nov 17
Very profession and did a great job.
Shannon mcpherson
12:18 29 Nov 17
Prompt and very reliable- would definitely recommend!
Radoslaw Rzepka
08:31 20 Oct 17
Great, reliable, acurate, clean, quick, communicative, thats only a few things that come to my head, really satisfied with tje work that was caried... out. Would not hesitate recommendation to friends, family, or any one indeed. No unexpected growth in the agreed valuation of work and price. Really satisfied :)read more
Claire Lapworth
11:39 16 Oct 17
Excellent service and very friendly staff - I would thoroughly recommend them over all the other local ones
John Heppenstall
09:34 07 Oct 17
Arrived on time for boiler service and carried it out efficiently
Barny Overton
07:46 19 Sep 17
Contacted Hydroheat for a Boiler service and they were great. Fully recommended.
Sukhvinder Singh
09:10 17 Sep 17
Good experience job done as expected and was polite and quick.
serpenthydra
12:13 01 Sep 17
Very impressed. Serviced boiler and recharged pressure system. No fuss, quick efficient service. Was able to do it short notice as well, which was... important in this case.Friendly too and banter was cheerful - something that can put me off tradesmen. So would definitely recommend.read more
Steve Cox
14:41 26 Aug 17
Always prompt and professional service. I have past your number to our friends and relatives. Many thanks
James Allen
14:15 26 Aug 17
Ben siddle
14:02 26 Aug 17
Very good. He shut off one of my appliances as it was unsafe and before I could even question it he showed me the regulations and classifications... and also tried to look for the most cheap, sufficient and quickest way to get my appliance safe again and up and running. More than happy with his work and extremely professional. Highly recommend.read more
Scott Priddey
13:39 26 Aug 17
I have known Jamie for a few years now as our paths cross in various lines of work & business. He has helped me no end & is a very knowledgeable... engineer that can be relied upon to be true & honest.I would certainly trust him with any of my customers if ever there was a need i.e. holiday cover etc.He is a great example & an asset to our industry.read more
Vaughn Wiles
12:54 26 Aug 17
Jamie is an excellent example of a quality professional who strives to give great service at a reasonable price. You are in safe hands with Jamie!
Chris McDermott
11:42 26 Aug 17
Good service and prompt.
Richard Goodyear
11:14 26 Aug 17
I have known Jamie for a couple of years, he is a very knowledgeable engineer, offers up good solutions to many complex situations, I can highly... recommend Jamie and Hydroheat for there professional and reliable service.read more
Katherine Fishwick
20:56 29 Jul 17
Gwen S
08:17 13 Jul 17
Dealt with a leaking pipe: turned up on time, gave good advice and got everything sorted. 3rd time we used Hydroheat, and another excellent... experienceread more
Patricia Lees
11:33 10 Jul 17
I had one of your gas fitters come to service my gas fire this morning,he was very efficient,done a great job.
Suresh Mistry
10:50 28 Jun 17
As discussed Jamie arrived (19/04/16) on time carried out the annual gas safety checks and provided the paper work.Jamie visited my rental flat... last year and carried out annual gas safety checks on the boiler, gas cooker and oven. As arranged arrived on time, also fixed one of the gas burners which was playing up at no extra cost. Very please with the service and will use Jamie on future gas/plumbing issues. Thanks you for you service.read more
Fiona Kaplan
16:57 04 May 17
Clear explanation of problem and solution; new boiler and smart control system installed very quickly; clean and neat work and polite and friendly... plumbers.read more
Stephen Billingham
17:22 06 Mar 17
Paul Derbyshire
13:04 13 Feb 17
Jamie from hydroheat has just completed the second annual service on the boiler he originally installed. During service he found a small gas leak... that was not connected to the central heating system and promptly repaired at a very reasonable charge. I would highly recommend this companyread more
The Perfect Juggler
12:44 24 Jan 17
Jamie from Hydroheat was really professional and was able to come and look at my boiler on the day of my call to him. He arrived on time, was... friendly and clearly explained what was the issue without treating me like I was a dumb woman. Much appreciated! Would definitely recommend and will use again if needed.read more
Santosh Parab
11:38 22 Jan 17
Used this company for my home Boiler Breakdown Fix. Jamie was Excellent and on time. Also Very Professional!
Kathleen Dunham
09:34 09 Jan 17
Very professional and courteous - Although Hydroheat were delayed due to traffic, they called me ahead of my appointment to advise me of their delay... and confirm their ETA.They diagnosed the problem with my electric boiler within half an hour!Thanks Hydroheat!read more
Mark Lamplough
19:46 06 Dec 16
Fantastic service from quotation through to completion of the job. Clean, tidy taking care of your property with everything completed as per quote... and on time. Would highly recommend Jamie and his team at Hydroheatread more
Anne-Marie Fulton
17:34 04 Nov 16
What can I say...5 star service! In my hour of need they were there. Quoted a price and sorted asap. Amazing. Highly recommend and we will definitely... use again. Keep up the good work.read more
Elliott Clarkson
12:02 19 Oct 16
Jamie and his team at Hydro Heat dug us out of a massive hole when we found out the boiler in our new house was dead. They took real pride in the job... which is reflected in the pride Jamie takes in his own company. The quote fit our budget and they got a two day job done in a day. It wasn't just a bog standard job, Jamie assessed the situation and came up with an innovative way of pretty much re-building the heating set-up to make it more modern and efficient with minimal disruption. I'd highly recommend Hydro Heat to anyone looking for a company who does a thorough, high quality job.read more
Saira Roper
16:17 17 Oct 16
Returned call. Very polite on booking. Two young men arrived to carry out work - initial confusion on what was to be carried out but this was... resolved quickly. Didn't charge extra for diagnosing the complaint (dripping boiler) as this formed part of the service checks carried out that I had also booked. Very clean, polite and tidy. Able to pay by bank transfer. Happy to recommend.read more
Rajiv Chapaneri
18:11 28 Sep 16
Perfect, Went extra mile and genuinely the first boiler repair company that gave me honest answers. Couldn't recommend highly as I will be using for... future repairs.read more
Krish Ruparelia
05:28 22 Sep 16
I have used Hydroheat services for over a year now and Jamie is a very professional transparent knowledgeable professional who works so reliably. I... would highly recommend him for all your boiler servicing needs don't go anywhere else.read more
Helen Irvine
07:23 13 Sep 16
Excellent service. Professional and honest with a good response time. I will be recommending to friends and family in the area.
Paul Beeby
13:17 19 Aug 16
HydroHeat quoted us for a small job on the Thursday (replacement of a two port valve for a hot water system) and agreed a time to visit on the Monday... to complete the work. On the Monday they turned up on time as agreed and completed the work neatly and efficiently within the timescale and for the price they had proposed. The guys were friendly and courteous, I would definitely recommend them to friends and family. If the need arises I won't hesitate to use them again.read more
David Taylor Plumbing & Heating
14:57 30 Jun 16
Jaime is very knowledgeable and friendly , his service is excellent value plus I'd definitely recommend
Porfiris Kefalas
10:22 28 Apr 16
Excellent quick, clean and professional work. Nice chaps also.
Barry Taylor
18:23 08 Mar 16
The quality website made me give Hydroheat a try and I wasn't disappointed. Jamie turned up when he said he would, and gave a competitive quote for... my new radiators, as well as balancing my central heating for free while he was there. I was then pleased to see that he was able to do the job promptly - within 7 days. He turned up early with everything he needed on the aforementioned Tuesday and did the job to a high standard and left the living room tidier than it was when he arrived! The invoice arrived promptly with no surprises and I paid it happily. Well done Hydro Heat. An enthusiastic, reliable, knowledgeable and reasonably priced organisation with excellent ICT and customer service skills. Highly recommended.read more
Lee Middleton
21:54 29 Jan 16
very good and helpful
Peter Young
22:11 14 Dec 15
Excellent service .... I am a critical buyer and seldom bother to leave reviews. But very happy, and very happy to recommend.Pete
Robin P
20:21 16 Nov 15
Jamie from Hydroheat came round to fix the boiler today - he quickly diagnosed the problem as the pump and came back several hours later to fit a new... one... very happy with the price and service.Thanksread more
Paul Hammond
21:31 09 Nov 15
Jamie submitted a competitive quote and completed the work on time, can be relied upon to keep appointments and is enthusiastic and friendly. Will... now always use him in the future and would recommend him to anyone.read more
Pavol Kentos
18:23 03 Nov 15
Very good service , knows what is doing , reliable and on time.
Cllr Trevor Wright Cubbington & Leek Wootton- WDC
08:55 11 Oct 15
Jamie and his team are both reliable and professional in his approach, the quality of his work is both excellent and constant to such a degree you... don't need to worry and this in itself gives you confidence in what he proposes and in my case ultimately does.He delivers what he says and quickly but without any corner cutting.He is absolutely committed to safety which is a great quality albeit difficulty decisions need to be made sometimes.As a engineering specialists this is appreciated and would have no hesitation in recommending him or providing feedback to anyone,What did he do, quite a major job replacing an existing combie boiler which also needed completely re plumbing etc.He will be doing more for me in the future.Heland Consulting Ltd (Trevor AC Wright)Had Jamie back to some additional work sorting out a problem, radiator, as before excellent efficient piece of work whilst keeping the house as tidy as possible. Already planned for him to return next year to service the replacement boiler. Excellent.Thanksread more
Shazya Nazar
10:31 25 Sep 15
We had a mains leak. Jamie came to quote for the job, did not over-exagerate the issue but highlighed some of the challenges of the job. On the day... he was on time, did the job well, kept me informed and cleaned up afterwards. I have no hesitation on recommending him.read more
Mark Carrigan
12:48 07 Sep 15
Excellent service, highly recommended. Nice guy, did the job promptly and at a good price. Plus unlike other companies I'd used, actually took the... time to explain to me what the problem was and how the boiler should be operating.read more
Carrie Brooks
16:59 01 Sep 15
Had a leaking boiler which got dramatically worse after I had arranged an appointment with Jamie, he arrived and had diagnosed the problem within 15... mins and explained everything to me, as it was a bank holiday he couldn't get the part right away, but stopped the leak and left everything clean and safe for the night. He came as promised the next day and had it all repaired and safety checked very swiftly and again explained everything he had done thoroughly. I was told how much everything would be at all times and he stayed to the original estimate after the diagnosis Overall I am over the moon with the level of service and honesty from Jamie, he is very friendly and professional and I will be calling on Hydroheat for all my future boiler/plumbing needs. I cant recommend them highly enough!read more
Craig Sawyer
18:03 26 Aug 15
Jamie and his team at Hydroheat have made a fantastic job of a boiler installation for me. He gave me a very competitive quote and kept me informed... of everything that was going to happen from start to finish. He went the extra mile and deserves all the great reviews he has already received.read more
Sandeep Gill
17:42 19 Aug 15
On time, prepared, clean and tidy, polite, knowledgeable, hard-working, professional and most importantly TRUSTWORTHY. A real pleasure using... Hydroheat and really happy to see the reviews I read before-hand were completely accurate! Will be recommending them to friends and family with complete assurance! Great Job!! Sandy Gill - 19/08/2015read more